How would you like to get in touch?
Book Online
For services, WOF, repairs, and general enquiries
Call Us
For urgent issues or if you prefer to speak to someone
Breakdown?
If your vehicle has broken down or been misfuelled
Find Us
What happens next?
01
You submit the form — Tell us your rego and what you need. Takes less than two minutes.
02
We confirm within 24 hours — One of the team will be in touch to confirm your booking time (Mon–Fri).
03
Bring your car in — Drop it off at the agreed time. We'll take it from there.
04
We keep you in the loop — Once any diagnoses or inspections are complete, we can tell you what we've found and estimates provided upfront.
05
Pick up your car — Fixed, and ready to go. We'll walk you through everything we did.
Need urgent help?
If your issue is urgent — call us directly. We'll do everything we can to fit you in or point you in the right direction.
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If your vehicle has broken down on the road, modern cars don't lend themselves to roadside repairs. The best thing to do is call our towing partner:
Hawke's Bay TowingPhone: 876-7531
Available for roadside recovery across Hawke's Bay.
They'll bring your vehicle directly to our secure, camera-monitored yard — even after hours.
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đź’ˇ AA members may be able to claim the cost of the tow back through their AA membership.
Misfueling Alert Box:
â›˝ Put the wrong fuel in?
Do not start the engine. Call Hawke's Bay Towing on 876-7531 immediately.
We'll drain and flush your tank from $300 (if the vehicle has not been started).
Q: Do I need to know my car's make and model to book?
A: No — just your vehicle registration number is all we need. We can look everything else up from there.
Q: Do you offer a mobile service or roadside repairs?
A: We don't offer mobile repairs — modern vehicles require workshop equipment for most jobs. If you've broken down, call Hawke's Bay Towing on 876-7531 and they'll bring your vehicle to us.
Q: Can I just drop my car in without booking?
A: Give us a call first and we'll do our best to fit you in. Booking ahead means we can make sure we have the right time and parts ready for you.
Q: I'm looking to hire a van — is this the right form?
​A: Not quite — head to our Van Rental page for a dedicated van hire booking form.
Q: What if I'm not sure what's wrong with my car?
A: That's what we're here for. Just describe what you're experiencing — a noise, a warning light, something that doesn't feel right — and we'll take it from there. You don't need to diagnose it yourself.
Get in Touch
Tell us your vehicle registration and what you need — we'll take it from there. We respond within 24 hours (Mon–Fri).
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Urgent? Call us directly — we're here to help.
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06 876 9495