How would you like to get in touch?
Find Us
What happens next?
01
You submit the form — Tell us your rego and what you need. Takes less than two minutes.
02
We confirm within 24 hours — One of the team will be in touch to confirm your booking time (Mon–Fri).
03
Bring your car in — Drop it off at the agreed time. We'll take it from there.
04
We keep you in the loop — Once any diagnoses or inspections are complete, we can tell you what we've found and estimates provided upfront.
05
Pick up your car — Fixed, and ready to go. We'll walk you through everything we did.
Need urgent help?
If your issue is urgent — call us directly. We'll do everything we can to fit you in or point you in the right direction.
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If your vehicle has broken down on the road, modern cars don't lend themselves to roadside repairs. The best thing to do is call our towing partner:
Hawke's Bay TowingPhone: 876-7531
Available for roadside recovery across Hawke's Bay.
They'll bring your vehicle directly to our secure, camera-monitored yard — even after hours.
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đź’ˇ AA members may be able to claim the cost of the tow back through their AA membership.
Misfueling Alert Box:
â›˝ Put the wrong fuel in?
Do not start the engine. Call Hawke's Bay Towing on 876-7531 immediately.
We'll drain and flush your tank from $300 (if the vehicle has not been started).
Q: Do I need to know my car's make and model to book?
A: No — just your vehicle registration number is all we need. We can look everything else up from there.
Q: Do you offer a mobile service or roadside repairs?
A: We don't offer mobile repairs — modern vehicles require workshop equipment for most jobs. If you've broken down, call Hawke's Bay Towing on 876-7531 and they'll bring your vehicle to us.
Q: Can I just drop my car in without booking?
A: Give us a call first and we'll do our best to fit you in. Booking ahead means we can make sure we have the right time and parts ready for you.
Q: I'm looking to hire a van — is this the right form?
​A: Not quite — head to our Van Rental page for a dedicated van hire booking form.
Q: What if I'm not sure what's wrong with my car?
A: That's what we're here for. Just describe what you're experiencing — a noise, a warning light, something that doesn't feel right — and we'll take it from there. You don't need to diagnose it yourself.
Get in Touch
Tell us your vehicle registration and what you need — we'll take it from there. We respond within 24 hours (Mon–Fri).
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Urgent? Call us directly — we're here to help.
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06 876 9495